Question 1

How long does a typical cloud migration take?

Accepted Answer

Migration timelines vary based on complexity. Simple email migrations (50-100 users) take 1-2 weeks. Medium workload migrations (10-50 servers) take 4-8 weeks. Large enterprise migrations (500+ servers, legacy applications) take 3-6 months. We provide detailed timelines after the initial assessment.

Question 2

Will there be downtime during the migration?

Accepted Answer

We plan migrations to minimize downtime. Email migrations (Microsoft 365, Google Workspace) typically have zero user-facing downtime. Server migrations are scheduled during maintenance windows with failover plans. Most migrations complete with less than 4 hours of planned downtime.

Question 3

How do you ensure data security during migration?

Accepted Answer

All data is encrypted in transit using TLS 1.2 or higher. We use Microsoft-approved migration tools and follow security best practices including MFA, conditional access, and audit logging. We sign NDAs and can work within your compliance frameworks (HIPAA, SOC 2, ISO 27001).

Question 4

What happens if something goes wrong during migration?

Accepted Answer

We maintain full backups before migration and have rollback procedures for every migration phase. If issues occur, we can restore to the previous state within 2-4 hours. We've completed 500+ migrations with a 99.8% success rate and zero data loss incidents.

Question 5

Do you provide training after migration?

Accepted Answer

Yes. We provide user training documentation, admin training sessions, and end-user guides customized to your environment. We also offer optional hands-on training sessions for IT teams and power users.

Question 6

How do you charge for migration services?

Accepted Answer

We offer fixed-price migration packages based on the number of users or workloads. Email migrations start at $15-$30 per mailbox. Server migrations are quoted based on complexity. We provide detailed quotes after the initial assessment with no hidden fees.

Cloud Platform Migration Services

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